Privacy and Terms

Website Terms of Use

Last Modified:  02/06/2024

Acceptance of the Terms of Use

            Welcome to www.wellbefore.com, the website of Social Medical Supply LLC (the “Company”, “we”, or “us”). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively these “Terms of Use”), govern your access to and use of www.wellbefore.com, including any content, subpages, functionality, and services offered on or through www.wellbefore.com (collectively the “Website”).

            Please read these Terms of Use carefully before you begin use of the Website. By using the Website, you accept and agree to be bound by and to abide by these Terms of Use and our Privacy Policy found hereunder, which is expressly incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Website.

            NOTICE TO CLIENTS. ALL PRODUCTS YOU PURCHASE ARE PROVIDED WITHOUT WARRANTY AS EXPRESSED BELOW. Customer to purchase products at their own risk.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page each time you access this Website so you are aware of any changes, as they are binding on you.

Products and Services; Medical; DISCLAIMERS

Certain products or services may be available exclusively online through the Website, or exclusively by direct order from us. While we have made efforts to display as accurately as possible the colors and images of our products, we cannot guarantee that what you see through your computer screen will be accurate; actual results of our Products may vary. We reserve the right to refuse or limit the sale of our product or services to any person, geographic location, or jurisdiction. We may exercise that right on a case-by-case basis, in our sole discretion.

We do not warrant that the quality of any product, service, information, or other material purchased or obtained by you from us will meet your expectations, or that any errors in the service will be corrected. WE DISCLAIM ALL WARRANTIES WITH RESPECT TO OUR PRODUCTS, EXPRESS OR IMPLIED, INLCUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THAT OUR PRODUCTS WILL BE LEGAL IN YOUR PARTICULAR JURISDICTION – PURCHASER TO PURCHASE OUR PRODUCT(S) AT YOUR OWN RISK.         WE ALSO DISCLAIM ANY LIABILITY FOR CLAIMS ARISING OUT OF PRODUCT USE, MISUSE, IMPROPER PRODUCT SELECTION, IMPROPER INSTALLATION, PRODUCT MODIFICATION, MISREPAIR OR MISAPPLICATION. COMPANY EXPRESSLY DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES TO THE FULL EXTENT PERMISSIBLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Our products are typically obtained and utilized by customers for medical preventative reasons. “Personal protective equipment” is important equipment for consumers, especially in light of the COVID-19 pandemic. However, the use of such equipment/products should always be based on the advice and counsel of your doctor/physicians/other healthcare providers, or by order of appliable governing authority. We make no representations on, and provide no advice on, medical or healthcare issues – the use of our products should be at each user’s own volition in connection with their own particular and unique health standards and factors; we are not doctors. In addition, we cannot, and do not, warrant or represent that all of our products will meet US Food and Drug Administration (FDA) evolving standard, and such governmental approval may not exist for some of our products. Please be sure to review the information provided on each of our products before making any purchases.

In addition, jurisdictions have varying laws, codes and regulations governing construction, installation, and/or use of products for a particular purpose. Certain products may not be available for sale in all areas. We does not guarantee compliance or suitability of the products it sells with any laws, codes or regulations, nor do we accept responsibility for construction, installation and/or use of a product. It is Customer's responsibility to review the product application and all applicable laws, codes and regulations for each relevant jurisdiction to be sure that the construction, installation, and/or use involving the products are compliant.

Our products may be manufactured and sourced outside of the United States. Please check with us before purchasing any products if you have any concerns about the origin of our Products.

Accessing the Website and Account Security 

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users. Additionally, you are responsible for making all arrangements necessary for you to have access to the Website and ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.

To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. You agree that all information you provide to register with this Website or otherwise, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Policy which can be found on this page, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your user name, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

Intellectual Property Rights

The Website and all its content, features, and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by the Company, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

These Terms of Use permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.

• You may store files that are automatically cached by your Web browser for display enhancement purposes.

• You may download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

You must not:

• Modify copies of any materials from this site.

• Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.

• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

If you wish to make any use of material on the Website other than that set out in this section, please address your request to: support@wellbefore.com

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

Trademarks

The Company name, the terms, the slogans, the Company logo and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.  You understand and agree that any unauthorized use or reproduction of the Company’s trademarks would irreparably harm the Company and any damage suffered by the company by your unauthorized use or reproduction may not be fully or easily quantifiable. 

Prohibited Uses

You may use the Website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Website: in any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries); for the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise; to send, knowingly receive, upload, download, use or re-use any material in a manner that violates these Terms of Use; to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter" or "spam" or any other similar solicitation; to impersonate or attempt to impersonate the Company, a Company employee, another user or any other person or entity (including, without limitation, by using e-mail addresses associated with any of the foregoing); to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website; or to hack, install malware, redirect Website traffic, or undertake any other action which, as determined by us, may harm the Company or users of the Website.

Additionally, you agree not to: use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Website, including their ability to engage in real time activities through the Website; use any robot, spider or other automatic device, process or means to access the Website for any purpose including monitoring or copying any of the material on the Website; use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without our prior written consent; use any device, software or routine that interferes with the proper working of the Website; introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful; attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer or database connected to the Website; attack the Website via a denial-of-service attack or a distributed denial-of-service attack; or otherwise attempt to interfere with the proper and intended working of the Website.

Reliance on Information Posted

            The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents. This Website may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

Changes to this Website

We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

Information About You and Your Visits to the Website

All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy. 

Linking to the Website

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent.

Geographic Restrictions

The owner of the Website is based in the State of Texas in the United States. We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OFSERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR PURCHASE OF OUR PRODUCTS, YOUR USE OF THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK – YOU SHOULD CONDUCT YOUR OWN REVIEW OF OUR PRODUCTS BEFORE YOU PURCAHSE THEM. THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE OR OUR PRODUCTS. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, FIT FOR THEIR PARTICUALAR PURPOSE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. 

THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability; Indemnity

IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE PRODUCTS WE SELL, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS THE COMPANY AND ITS PARENTS, SUBSIDIARIES, AFFILIATES, PARTNERS, OFFICERS, DIRECTORS, AGENTS, CONTRACTORS, LICENSORS, SERVICE PROVIDERS, SUBCONTRACTORS, SUPPLIERS, INTERNS AND EMPLOYEES, HARMLESS FROM ANY CLAIMS, LIABILITIES, DAMAGES, JUDGEMENTS, AWARS, LOSSES, COSTS, EXPENSES, DEMAND, FEES (INCLUDING REASONABLE ATTORNEYS’ FEES) ARISING OUT OF YOUR BREACH OF THESE TERMS OF USE OR THE DOCUMENTS THEY INCORPORATE BY REFERENCE, INCLUDING BUT NOT LIMITED TO ANY USE OF THE WEBSITE’S CONTENT, SERVICES, PRODUCTS PURCHASED FROM US, OR YOUR USE OF ANY INFORMATION OBTAINED FROM THIS WEBSITE.

Governing Law and Jurisdiction

All matters relating to the Website, these Terms of Use, the Privacy Policy, or any document incorporated therein and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Texas without giving effect to any choice or conflict of law provision or rule (whether of the State of Texas or any other jurisdiction).

Any legal suit, action or proceeding arising out of, or related to, these Terms of Use, the Privacy Policy or the Website shall be instituted exclusively in the federal or state courts of Dallas County, Texas although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Use in your country of residence any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE, THE PRIVACY POLICY OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Waiver and Severability

No waiver of by the Company of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

Entire Agreement

The Terms of Use and the Privacy Policy constitute the sole and entire agreement between you and Social Medical Supply LLC regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

Your Comments and Concerns; Notice to Company

This website is operated by Social Medical Supply LLC, a Delaware limited liability company. All notices of copyright infringement claims, feedback, comments, requests for support, and other communications relating the Website should be directed to: legal@wellbefore.com

WellBefore Gift Cards

The WellBefore Gift Cards (WGC) will function as cash payments, and cannot be replaced if lost or stolen. The gift cards are redeemable for merchandise only at wellbefore.com, but cannot be redeemed for actual cash nor returned for a cash refund. All WellBefore Gift Cards are valid for one (1) year from the date of issuance.

The WellBefore Gift Cards can be used to cover up the total amount of purchase at the wellbefore.com site, including taxes and shipping. However, if a WGC is utilized at the end of a purchase, but the total cost of your purchase exceeds the Gift Card balance, additional payment to cover the extra amount will be required. This remaining balance must be paid at the moment of purchase through the purchase portal (Credit/Debit Cards, PayPal, AmazonPay, GPay, or ShopPay).

If the WellBefore Gift Card has a remaining balance after a purchase is made, it will be stored in the same card and can continue to be used in other purchases until it runs out.

WGCs are non-transferable to another customer and can’t be revised once received. If, however, one is facing problems getting the card to work once it's issued, a replacement card will be sent to the same customer’s email. There are no exceptions.

WellBefore is not responsible for WellBefore Gift Cards misuse or any balance lost.

WellBefore Delivery Guarantee

• 2.1 Lost Items: Coverage applies to items that have not arrived at the destination within 2 business days from the promised delivery date and are confirmed lost by the carrier.
• 2.2 Stolen Items: Coverage applies to items that are confirmed as delivered by the carrier, 2 business days have elapsed since the promised delivery date and are reported as not received by the customer.
• 2.3 Damaged Items: Coverage applies to items that are received in a damaged condition, where damage occurred during transit.

• 3.1 Reporting: Claims must be reported within 14 days of the promised delivery date (for lost items) or within 14 days of the receipt of the damaged items.
• 3.2 Documentation: Customers are required to provide proof of damage (e.g., photographs) or non-delivery (e.g., police report for stolen items as required by WellBefore when applicable) as part of the claim process.
• 3.3 Investigation: WellBefore reserves the right to investigate claims, which may include contacting the carrier and verifying information with the customer.

• 4.1 Refund or Replacement: Valid claims will be compensated by replacement of the item, at the discretion of WellBefore.
• 4.2 Limitation of Liability: The maximum liability for any claim under this Guarantee shall not exceed the purchase price of the item.

• 5.1 Delivery Delays: Delays in delivery due to carrier issues, weather conditions, or other factors outside of WellBefore's control.
• 5.2 Incorrect Address: Items shipped to an incorrect address provided by the customer.

• 6.1 Guarantee Fee: The fee for this Guarantee is provided at the time of checkout and is non-refundable.

• 7.1 Limitations: The Guarantee must be purchased at the time of the order and cannot be added retrospectively.
• 7.2 Limit per Order: The Guarantee applies to a maximum of one (1) reshipment per order.

• Live Chat: Get immediate assistance by using the live chat feature available on our website.
• Email Support: Contact us at support@wellbefore.com for inquiries, and we will respond as promptly as possible.
• Phone or Text Support: Call us or text us at 214-416-9009.

End of Terms of Use.

Privacy Policy

WellBefore respects the privacy of anyone who uses any of WellBefore’s Web sites and any WellBefore online applications (WellBefore Order Forms, WellBefore Fax Order Sheets)

WellBefore gathers important information from our visitors and customers. We publish this Privacy Policy to communicate how we gather and use information about you, how we protect it, and how you can participate in its protection.

WellBefore will, from time-to-time, e-mail members of our e-mail list with special promotions and offers. This will help you take advantage of savings on products that may be of interest to you. If you do not wish to receive promotional e-mails, you can send an e-mail to support@wellbefore.com and please type “REMOVE FROM MAILING LIST” in the subject line of your e-mail. Removals are usually done within 24 hours. However, to ensure that the unsubscribe process has been completed successfully, please allow two weeks.

WellBefore provides its service to you subject to the WellBefore Terms of Use and this Privacy Policy, which shall be deemed part of the Terms of Use. We reserve the right to change this Privacy Policy. If we change it, we will provide notification of the change at least thirty (30) business days before the change takes effect and include directions for how you can respond to the change.

COLLECTED INFORMATION

We require people who register to use a WellBefore online applications (the “Services”) to give us contact information. Depending on the services chosen, we ask for contact and account information, such as name, company name, address, phone number, e-mail address, password and the number of users in the organization who will be using the Services, in addition to financial and billing information, such as billing name, address and credit card number. When you express interest in additional information, when you register for the Services, or after you become a user, we may ask for additional personal information, such as title, department name, fax number or additional company information, such as annual revenues, number of employees or industry. You can opt out of providing additional information by not entering it when asked.

WellBefore does not distribute or share customer e-mail addresses, except as noted in its Terms of Service, or as may be required by law.

WellBefore uses the information we collect to set up the Services for individuals and their organizations. We may also use the information to contact customers and prospects to further discuss their interest in our company, the Services we provide and ways we can improve them, and to send information such as announcements of promotions and events regarding our company or partners. We may also e-mail a customer newsletter and updates about the Services or the company. You can opt out of receiving these communications by replying to them at the time they are distributed or at any time by e-mailing support support@wellbefore.com.

All financial and billing information that we collect through a WellBefore Web site and the Services is used solely to bill for the Services. WellBefore does not use this billing information for marketing or promotional purposes. Except as we explicitly state at the time we request information, or as provided for in the WellBefore Terms of Service, we do not disclose to any third party the information provided.

WellBefore has integration relationships with third-party companies and individuals (“Integration Partners”). These relationships extend the functionality of the Services and the Integration Partner application or service (“Integrated Service”) by allowing the Services and the Integrated Service to exchange customer data and to establish linked business processes between the two. Customers who pay WellBefore for use of the Services and use this Integrated Service are considered customers of both WellBefore and the Integration Partner. WellBefore and an Integration Partner may share customer contact, account, financial and billing information, and business data with respect to their integrated business relationship with the customer. The sharing of this information allows WellBefore and the Integration Partner to establish the identity of the shared customer and determine referral fees owed. This sharing also allows the Integration Partner to provide consolidated billing services to the shared customer and allows for the enhanced functionality of the integrated service. Shared contact, account, financial and billing information, and business data is governed by the WellBefore Terms of Use.

WellBefore uses a third-party intermediary to manage credit card processing. This intermediary is solely a link in the distribution chain and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.

Other third parties, such as content providers, may provide information on a WellBefore Web site, but they are not permitted to collect any information, nor does WellBefore share any personally identifiable user information with these parties.

WellBefore customers use WellBefore online applications to host data and information. WellBefore will not review, share, distribute, print, or reference any such data except as provided in the WellBefore Terms of Service, or as may be required by law. We will view or access individual records only with your permission (for example, to resolve a problem or support issue). Of course, users of the Services are responsible for maintaining the confidentiality and security of their user registration and passwords.

We partner with 3rd Party Services to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising.

COOKIES

Cookies are files Web browsers place on a computer’s hard drive. They are used to help us authenticate clients and provide timesaving shortcuts and preferences. WellBefore uses a persistent encrypted cookie, if the client requests, to save and retrieve individual authentication information as well as other per-client device preferences. When a visitor follows a link to the WellBefore Web site from an affiliate or promotion, WellBefore stores information about that affiliate or promotion in a session cookie. Acceptance of these cookies is optional. WellBefore issues a mandatory session cookie to each user of the Services only to record encrypted authentication information for the duration of a specific session. If you reject this cookie, access to and usage of the Services will be denied.

THIRD PARTY SITES

The WellBefore Web site and online applications contain links to other Web sites. WellBefore is not responsible for the privacy practices or the content of these other Web sites. Customers and visitors must check the policy statement of these others Web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is your responsibility to keep such information private and confidential.

SECURITY

WellBefore has security measures in place for the Services to help protect against the loss, misuse and alteration of the data under WellBefore’s control. When the Services are accessed using Netscape Navigator, or Microsoft Internet Explorer versions 4.0 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure data is safe, secure and available only to you. WellBefore also implements an advanced security method based on dynamic data and encoded session identifications and hosts the Services in a secure server environment using a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, WellBefore requires unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy and ensure the appropriate use of data.

OPT-OUT POLICY

WellBefore offers you a means to choose how we may use information you provided. If, at any time after registering for information or ordering the Services, you change your mind about receiving information from us or about sharing information with third parties, send us a request specifying your new choice. Send your request to support@wellbefore.com.

DATA & PRIVACY PROTECTION

If you would like to have all of your personal information to be removed from our database, please send us an email to support@wellbefore.com from the email address that matches with the account you are requesting to be removed. Please note by removing all of your personal information, all orders associated with your account will also be removed and not retrievable in order to securely protect your information. Therefore, please carefully consider before requesting us to remove all of your personal information.

CORRECTING AND UPDATING YOUR INFORMATION

To update or change registration information, to update billing information, or to discontinue the Services, you can email us support@wellbefore.com.

ADDITIONAL INFORMATION

Questions regarding this Privacy Policy or the security practices of the Services should be directed to WellBefore’s Security Administrator by e-mailing support@wellbefore.com.